The pop-up message “Please insert a micro-SD card” appears because the Auto Snapshot (Calling In) feature is enabled by default. This function attempts to take a snapshot from the intercom when a call is initiated, which requires a micro-SD card.
To disable this message, please follow these steps on the MON-TCH7:
- Go to Settings (gear icon) on the monitor screen.
- Enter the admin password if prompted.
- Navigate to Intercom Settings.
- Locate the option “Auto Snapshot (Calling In)”.
- Disable this option.
Once disabled, the system will stop attempting to save snapshots and the SD card warning message will no longer appear during calls.